Forkable

New Drivers: Sign up here to get started.

Returning Drivers: If you decided to stop using Forkable to delivery but would like to start again, please contact us at delivery@forkable.com.

To view your current signup status, follow these steps:

1. Log In: Access your account at forkable.com/dp using your sign-up email and phone number.
2. Check Status: If your account setup is incomplete, you'll be prompted to provide missing information.
3. Email Invitation: Ensure you've accepted the invitation from team@forkable.com to setup your account.
4. Further Inquiries: Visit Fountain to check the status of your signup.

To complete onboarding, you can schedule a paid, in-person, coaching session.

1. Select a time to schedule a coaching session in Fountain.
2. Ensure you have:
   • Signed the driver contract available at forkable.com/dp.
   • Downloaded the Onfleet app, which you can find here.
3. The location for your coaching session will be displayed in the Onfleet app by 6 PM the day before your session.
4. Bring your car to follow and observe a driver on a route.

Forkable partners with Checkr to conduct background checks for all drivers. Drivers must complete their background check before they start delivering.

Background Check Status:

• Background checks typically process within 1-7 business days. Delays may occur.
• To track your background check status:
  • Click the link below.
  • Enter the phone number, email, social security number, and date of birth you provided.
  • Click "Get Status".

UNITED STATES BACKGROUND CHECK LINK

Here's how to set up your Forkable account for meal deliveries:

1. Sign the Contract: Complete your agreement at forkable.com/dp.
2. Add Payment Details: Link your bank account to get paid. Need help? Contact us here.
3. Update Your Availability: Block unavailable days to manage delivery offers effectively.

Onfleet contains the route and task information. Access to the Onfleet driver mobile app is by invitation only (via text). There is no other Forkable app to download.

Instructions:

1. Receive Invitation: After successfully completing the quiz, a text with the Onfleet app download link will be sent to you.
2. Install Onfleet: Use the link to download the app from the store. Log in with the temporary password provided, then update to a new permanent password.
3. Support: If you used the wrong phone number to sign up for Forkable and need to update it, contact us here.

Note: Onfleet invitations are sent from Onfleet directly and is a different number than Forkable's. Alternatively, download the app directly from the store, but you'll still need the temporary password from the text to register.

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Ensure you understand when and how you receive payment:

• Payment Schedule: Payments are made every Friday via direct deposit. Funds generally appear in your bank account by Monday or Tuesday.
• Weekly Statement: Look for the "Forkable Courier Statement" in your email for detailed payment information.
• Verify Bank Details: Make sure your bank account is correctly linked and verified here.
• Report Issues: If you believe there was a mistake in your payment, please report the error here.

To receive payments, connect your bank account via Plaid by following these steps:

1. Setup payment: Access your payment setup in your Driver Portal here.
2. Connect your bank account via Plaid: Hit setup payment.
3. Sign Into Your Bank: Access your online banking to begin the connection.
4. Follow Plaid Instructions: Complete the account linking as guided by Plaid's secure service.
5. Enter Accurate Information: Ensure the Bank Account Owner's name is correctly entered.
6. Confirmation Code: Look for a three-letter code and a small verification deposit from "Forkable Acctverify" in your bank statement.

Manual Entry Option: If preferred, you can enter your details manually at the bottom of the Plaid popup. This method requires additional verification and may take longer. After receiving the verification deposits, return to the 'Forkable Payments' tab and select "Verify".

If you encounter issues when linking your bank account through Plaid, consider using the manual entry option through Plaid:

• Manual Entry: At the bottom of the Plaid popup, you can choose to manually input your bank details. This method involves a few more steps:
  • Additional Verification: Manual entry requires verification through small deposits made to your account by Forkable.
  • Confirm Verification: Once you receive these deposits, go back to the 'Forkable Payments' tab and click "Verify" to complete the setup.

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